Joe Gelso
443-955-9663

Joe Gelso

Service Technician

With over 14 years in the dental service industry, Joe Gelso services dental offices in Maryland. He holds certified training with Adec, Tuttnauer, Air Techniques, Midmark, Pelton & Crane, Gendex and Progeny. Joe’s favorite part of being a master service technician is meeting new people and seeing new places as well as being able to see the smile on the doctor’s face when their equipment is up and running. Joe is originally from Baltimore, MD where he still resides and enjoys spending time with his two daughters and son. In his spare time, Joe enjoys working out and going to aquariums with his children.

What People are Saying

M.S

Just wanted to thank you for sending us Joe to take care of our equipment issue. He was phenomenal! Professional, courteous, knowledgeable, and most importantly was able to resolve the issue rather quickly. The staff found him very easy to work with and we would DEFINITELY plan on using your tech department in the future. It was truly a great experience and I just wanted to let you know how great he was. He represents your company very well.
My best,
M.S.

Dr.Kyle Yoon, DDS

Joe has always been very knowledgeable, helpful, and honest with his services. Anytime I have an question regarding services and/or equipment I receive prompt attention to the matter, and Joe goes out of his way to make sure I’m satisfied. When I’m having equipment installed Joe gives me an in depth run down of how to use and care for the equipment. I highly recommend Joe for all future services, he seems to take pride in his work.

Crossroads Dental Arts

We have been extremely fortunate to have Joe as a technician. He truly cares about our office and making sure that everything is running properly. When we have an emergency he always comes very quickly because he knows how important it is that we are fully functional. Joe has gone out of his way to explain how and why our equipment works to all of the employees at Crossroads dental Arts. Over the years we have had many companies that have come to our office; we have never had anyone that we knew we could depend upon.

Clearly Dental

We have been using Master Technician, Joe Gelso for a few years now. We really appreciate that he is punctual, personable and honest. He does an awesome job and never gives us an excuse or a ridiculous reason why something is not working right, like other service technicians from other suppliers have. He is extremely knowledgeable in his field. We will continue to use his services and are very pleased.

Edwin Zaghi DMD

Joe and the rest of the service team at DC dental are awesome!!! Not only are they timely but are able to get us up and running with minimal delays. Recently we had an issue with a piece of equipment we recently acquired that was just out of warranty. Joe called the manufacture and was able to negotiate a discount on the needed parts. Always above and beyond!!

Dr Booker

Joe you are the 4 P’s, – Always pleasant, always prompt,  always professional, and always proficient. The service you provide is always out standing!!

Dr Booker

Samuel Wealcatch, D.D.S., P.A.

Joseph is our #1 service technician. He is as reliable as they come. Anytime we have the need for service, I text him, and he is usually there the same day. If he is close by, he is there within the hour, depending on the severity of our issue. It is so reassuring to know that our needs can be met so quickly, efficiently, and thoroughly.
Thanks,
Debbie Berenholtz, RDH
Office Manager
Samuel Wealcatch, D.D.S., P.A.

Bel Air Smile Partners

I’ve been in the dental industry for over 30 years, and I have met many Service Technicians, from many different companies.

In all those years I have only met a few Technicians that have gone above and beyond their duties.  Joe Gelso is one such Technician that keeps our office,

Bel Air Smile Partners, running efficiently, 7 days a week.  Joe has worked side by side with our clinical staff in educating them on the use and care of our dental equipment.

He is always quick to respond to our emergency calls and offering us the use of loaner equipment to keep us operating.  Joe truly cares about our office, Bel Air Smile Partners,

he knows the staff by name and is always friendly, he also takes the time to answer our questions and concerns.  It is our pleasure to work alongside with Joe, he continues to be a huge asset to our practice.

 

Thanks,

Joanie Vinkowski

Andrew Thompson, DDS

One of most impressive aspects of DC Dental has been their outstanding service crew.  Every person that has been in my office through install, maintenance, and repair has been wonderful.  Our main service technician, Joe Gelso, is fantastic to work with.  He has a professional demeanor and has always been very responsive to any issues in the office.  His communication with us has been prompt and if there has been a problem with equipment, it is addressed very quickly, if not the same day.  It has been a pleasure to work with Joe!  Rarely will you find someone who is so personable, friendly, and competent in what they do.  He is one of the main reasons our business remains loyal to DC Dental.  Thank you Joe!